7/24/2023 0 Comments Turbotax help![]() "Intuit is pleased to have reached a resolution with the state attorneys general that will ensure the company can return our focus to providing vital services to American taxpayers today and in the future," a representative for Intuit said in a statement sent to CNET. Keep the email you received, as you'll need the Claimant ID number if your check doesn't arrive. ![]() If you haven't received your payment by mid-June, you're asked to visit that website, which should then tell you how to inquire about your money. There's a short and handy FAQ about the settlement online that notes payments will be mailed throughout May of this year. The actual amount each taxpayer will receive will be spelled out in their individual email. James' statement says consumers will receive a direct payment of approximately $30 for each year that they paid for tax-filing services that should've been free. Questions can be submitted via the settlement website. Check your email account, including those spam folders, as you may not have been expecting this email. If you're eligible, you should have already received an email stating that you're included. You shouldn't have to do anything but wait for your money. All 50 states and the District of Columbia are included. That group includes nearly 4.4 million people. You're eligible if you tried to use TurboTax's Free Edition for tax years 2016 through 2018, but then were told you were ineligible to file free, and went on to pay for a TurboTax product. Who can get money from the TurboTax settlement? The company must pay $141 million in restitution to millions of consumers nationwide, as well as suspend its "free, free, free" ad campaign. In May 2022, New York state Attorney General Letitia James announced a record multistate agreement with Intuit. "ProPublica found that deceived customers who were eligible for free tax services and instead rerouted them to enroll in paid versions," The New York Times reported last year. The online news site ProPublica has reported extensively on this in a series it dubbed "The TurboTax Trap." "Please check back in mid-June if you need to request a reissue, after all checks have been mailed," the site says.But it hasn't always been easy for people to find the free-file options that the prep services are supposed to be offering. To do that, you'll need the claimant ID number from the email that you received. ![]() If you haven't received your check by mid-June, you can visit the settlement site and ask for a payment to be reissued. The settlement website notes that while payments are being mailed in May, some people may not receive their checks until June. Intuit stopped participating in the IRS Free File program in July 2021. taxpayers to file their tax returns for free, but less than 3% of taxpayers used Free File in the 2020 tax year, IRS figures show. That effectively shut out people who were eligible for the free file program from using the service, the statement said.įree File, a partnership between the IRS and commercial tax-preparation companies, should allow about 70% of U.S. ![]() Why did the TurboTax settlement happen?Ī multi-state investigation found that Intuit used "several deceptive and unfair trade practices that limited consumers' participation in the IRS Free File Program," according to the New York AG's statement.įor instance, Intuit used similar names for its commercial "freemium" product and the IRS Free File service, and it also blocked its IRS Free File landing page from search engine results in the 2019 tax filing season, the investigation found. Most consumers will receive between $29 and $30, the site says, although some individuals who filed for all three of the years covered by the settlement could get about $85, the New York attorney general said. The payment is based on the number of years a consumer used the TurboTax product and whether they qualify. How much will the TurboTax settlement check be? Payments will be mailed throughout May, the site says. If you are eligible, you should receive an email from the settlement fund administrator that informs you of the approximate amount of your payment. You don't need to do anything, according to the settlement website. How to get your TurboTax settlement check For the 2016 tax year, IRS Free File was available for taxpayers who made $64,000 or less. ![]()
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